Beyond the NICU: Supporting Underprivileged Families Through Their Fragile Moment
The Beneficiary Interface Management System (BIMS) is our way of walking with families beyond the NICU. Managed by our dedicated Beneficiary Interface volunteer team, BEN-I, this structured follow-up programme tracks each baby’s developmental milestones for up to two years.
At NFI, we believe neonatal care doesn’t end at the hospital door.
Our Beneficiary Interface Team (BEN-I) acts as an extended bridge between families and NFI, offering care, support, and connection beyond the neonatal intensive care unit (NICU).
Our Four Pillars of Support
At the heart of the Beneficiary Interface (BEN-I) is a promise to stand beside families even after their newborn leaves the NICU.
Personalized Counselling
Personalized Counseling
Tailored emotional and informational support to empower families during challenging times.
Development Monitoring
Careful tracking and guidance on your newborn’s progress and milestones beyond the NICU.
Sharing Joyful Moments
Celebrating small victories and meaningful moments to uplift spirits and foster connection.
Practical Assistance
Providing hands-on support, resources, and referrals to meet everyday needs with dignity.