Work with us

WHAT YOU’LL DO:

• Build and lead NFI’s fundraising strategy.
• Develop and nurture relationships with CSRs, UHNIs, HNIs, and family philanthropies.
• Drive fundraising campaigns, events, and digital initiatives.
• Strengthen donor engagement and reporting systems.

WHY JOIN NFI?

• Contribute to saving newborn lives.
• Work with a mission-driven team.
• Build partnerships that create real impact.

LOCATION 

Bengaluru | Full-time | In-person

APPLY

careers@neonatesfoundationofindia.org

Position: Program Coordinator

Reporting to: Sr. Lead - Programs

Location: NFI Office

Employment Type: Full Time 

APPLY: careers@neonatesfoundationofindia.org

Role Overview:

The Program Coordinator will be responsible for end-to-end processing of beneficiary cases from partner hospitals, ensuring accurate documentation, timely coordination, and effective presentation to the Beneficiary Recommendation Committee (BRC). The role demands a strong, process-driven approach, accountability for beneficiary life-cycle management, and close coordination with the internal team and external stakeholders.

Please note: This is a non-IT role focused on program coordination, beneficiary management, and stakeholder engagement.

Key Responsibilities:

Case Processing & Documentation

• Receive and process beneficiary cases from partner hospitals with a quick turnaround time (TAT).
• Verify, compile, and maintain accurate documentation for each case.
• Interact with applicants/beneficiaries to collect required information and clarify queries.

BRC Coordination

• Present cases effectively at the Beneficiary Recommendation Committee (BRC) meetings.
• Ensure cases are complete, well-documented, and submitted within timelines.

Database & Process Management

• Maintain and update the beneficiary database regularly.
• Coordinate with the Beneficiary Interface Management System (BIMS) team for seamless data flow and process alignment.
• Identify, track, and manage different types of processes and ensure completion.

Stakeholder Engagement

• Liaise with partner hospitals regarding case-related issues and resolution.
• Coordinate with Program Executives and Beneficiary Coordinators to ensure smooth case handling.

Accountability & Reporting

• Be accountable for deployment numbers and overall beneficiary life cycle management.
• Share timely reports and updates with the Sr. Lead - Programs.

Requirements:

Education: Graduate (any discipline).

Experience: 2–3 years in process/documentation roles, preferably in:

• Insurance processing, financial services, or
• NGOs handling beneficiary-facing programs.

Skills & Competencies:

• Strong process orientation and detail-oriented approach.
• Excellent communication and interpersonal skills.
• Ability to handle documentation and database management effectively.
• Exposure to handling beneficiaries and/or hospital interactions is desirable.

Languages: Proficiency in English, Hindi, Kannada, and Telugu preferred.

Other Requirements:

• Willingness to travel as required.
• Ability to work collaboratively with cross-functional teams.

Position: Mission Beneficiary Coordinator

Reporting to: Sr. Lead - Programs

Location: NFI Office

Employment Type: Full Time

APPLY: careers@neonatesfoundationofindia.org

Role Overview:

The Mission Beneficiary Coordinator will be responsible for end-to-end processing of beneficiary cases from partner hospitals, ensuring accurate documentation, timely coordination, and effective presentation to the Review Panels. The role demands a strong, process-driven approach, accountability for beneficiary life-cycle management, and close coordination with the internal team and external stakeholders.

Key Responsibilities:

Case Processing & Documentation

• Receive and process beneficiary cases from partner hospitals with a quick turnaround time (TAT).
• Verify, compile, and maintain accurate documentation for each case.
• Interact with applicants/beneficiaries to collect required information and clarify queries.

RP Coordination

• Present cases effectively at the Review Panel meetings.
• Ensure cases are complete, well-documented, and submitted within timelines.

Database & Process Management

• Maintain and update the beneficiary database regularly.
• Coordinate with the Beneficiary Interface Management System (BIMS) team for seamless data flow and process alignment.
• Identify, track, and manage different types of processes and ensure completion.

Stakeholder Engagement

• Liaise with partner hospitals regarding case-related issues and resolution.
• Coordinate with Program Executives and Beneficiary Coordinators to ensure smooth case handling.

Accountability & Reporting

• Be accountable for deployment numbers and overall beneficiary life-cycle management.
• Share timely reports and updates with the Sr. Lead - Programs.

Requirements:

Education: Graduate (any discipline).

Experience: 2–3 years in process/documentation roles, preferably in:

• Insurance processing, financial services, or
• NGOs handling beneficiary-facing programs.

Skills & Competencies:

• Strong process orientation and detail-oriented approach.
• Excellent communication and interpersonal skills.
• Ability to handle documentation and database management effectively.
• Exposure to handling beneficiaries and/or hospital interactions is desirable.

Languages: Proficiency in English, Hindi, Kannada, and Telugu preferred.

Other Requirements:

• Willingness to travel as required.
• Ability to work collaboratively with cross-functional teams.

Position: Fundraising & Partnerships Officer

Reporting to: Chief Catalyst

Location: Bengaluru, Karnataka

Employment Type: Full-time

Work Mode: In-person role; travel for donor and partner meetings, events, and networking activities as required.

APPLY: careers@neonatesfoundationofindia.org

Role Overview:

The Fundraising & Partnerships Officer will support the implementation of Neonates Foundation of India's fundraising and partnership initiatives by identifying prospective donors, building relationships, preparing proposals and presentations, coordinating fundraising activities, and maintaining an active donor pipeline.

Working closely with the Chief Catalyst, the role will contribute to developing partnerships with corporates, CSR teams, foundations, trusts, high-net-worth individuals (HNIs), and other stakeholders to mobilise resources and advance NFI's mission of ensuring that no newborn is denied life-saving care due to financial constraints.

This role requires a proactive, organised, and relationship-oriented professional who enjoys engaging with people, takes ownership of assigned responsibilities, and is committed to delivering measurable outcomes.

Key Responsibilities:

1. Donor Prospecting & Partnership Development

• Research and identify prospective corporate CSR partners, foundations, trusts, HNIs, individual donors, and other funding opportunities aligned with NFI's mission.
• Build and maintain a healthy pipeline of prospective donors and partners.
• Support outreach through emails, calls, networking events, and stakeholder meetings.
• Coordinate meetings for the Chief Catalyst and assist in preparing presentations, partnership proposals, and pitch materials.
• Ensure timely follow-up with prospects and maintain momentum across the donor pipeline.

2. Donor & Partnership Management

• Build and maintain positive relationships with existing and prospective donors and partners.
• Coordinate regular communication through acknowledgements, updates, newsletters, and impact stories.
• Support donor visits, partner meetings, and engagement activities.
• Assist in strengthening donor retention and long-term engagement initiatives.

3. Proposal Development & Fundraising Initiatives

• Assist in preparing grant proposals, concept notes, funding applications, sponsorship proposals, and donor reports.
• Coordinate with programme and finance teams to gather information, budgets, and impact data required for proposals and reporting.
• Support the planning and execution of fundraising campaigns, donor engagement events, and awareness initiatives.
• Work with communication partners to support digital fundraising and donor engagement activities.

4. Donor Database, Reporting & Administration

• Maintain an accurate and up-to-date donor database (CRM) and fundraising records.
• Record donor interactions, proposals, commitments, donations received, and follow-up actions.
• Prepare periodic fundraising pipeline and activity reports for review by the Chief Catalyst.
• Maintain organised documentation of donor correspondence, proposals, agreements, and reports.
• Support compliance with donor reporting requirements and applicable statutory guidelines.

Education & Experience:

• Education: Bachelor's degree in Business, Marketing, Communications, Management, Social Sciences, or a related field.
• Experience: 2–4 years of experience in fundraising, partnerships, business development, sales, key account management, relationship management, CSR, or a related role.
• Demonstrated ability to build relationships, influence stakeholders, and work towards measurable targets.

Skills & Competencies:

• Strong interpersonal and relationship-building skills.
• Good verbal and written communication skills.
• Proposal writing and presentation skills.
• Strong research and analytical ability.
• Good planning, organisation, and coordination skills.
• Ability to manage multiple priorities and meet deadlines.
• Proficiency in Microsoft Office applications and CRM/database systems.
• Results-oriented with strong follow-up and execution skills.
• Ability to work collaboratively with internal and external stakeholders.
• High attention to detail and commitment to quality.

Core Competencies:

• Relationship Building
• Partnership Development
• Effective Communication
• Storytelling & Influencing
• Donor Prospecting
• Proposal Development
• Stakeholder Management
• Planning & Execution
• Results Orientation
• Collaboration
• Attention to Detail
• Integrity & Accountability
• Initiative & Ownership
• Adaptability & Learning Agility

Personal Attributes:

• Passionate about creating social impact and improving newborn healthcare.
• Self-motivated, energetic, and proactive.
• High level of integrity, professionalism, and accountability.
• Strong ownership and commitment to delivering results.
• Resilient, persistent, and solution-oriented.
• Comfortable engaging with diverse stakeholders while navigating rejection with professionalism and persistence.
• Collaborative team player with a positive attitude.
• Comfortable working in a growing organisation where flexibility, initiative, and innovation are valued.

What We Offer:

• An opportunity to make a meaningful impact by helping save the lives of critically ill newborns through sustainable fundraising and strategic partnerships.
• Competitive compensation benchmarked to the non-profit sector.
• A collaborative, purpose-driven, and mission-driven work culture.
• Direct exposure to senior leadership and opportunities to contribute to the Foundation's growth journey.
• Opportunities for learning, networking, and professional development.
• Career growth opportunities as the Foundation expands, with the potential to take on increasing responsibilities in fundraising, partnerships, and donor engagement.

Position: General Manager

Reporting to: Director/Chief Catalyst & Board

Location: NFI Office

Employment Type: Full Time

APPLY: careers@neonatesfoundationofindia.org

Role Overview:

The General Manager (GM) is a senior leadership role responsible for providing strategic and operational oversight across NFI's core functions, including programs, institutional growth, donor engagement, operations, governance, and team leadership.

The GM will work closely with functional teams, external partners, consultants, and leadership to ensure effective execution, operational excellence, and alignment with the organisation's strategic priorities. The role requires a strong leader who can drive cross-functional coordination, strengthen systems and processes, support organisational growth, and foster a collaborative and accountable work culture.

Key Responsibilities:

Strategic & Operational Leadership

• Provide overall operational leadership and ensure alignment between organisational priorities, programs, and support functions.
• Strengthen organisational systems, processes, SOPs, and reporting mechanisms to improve efficiency and accountability.
• Oversee implementation progress across programs and operational functions, ensuring timely delivery and effective coordination.
• Support organisational planning, annual operating plans, and institutional growth initiatives in collaboration with leadership and the Board.
• Identify operational risks, implementation gaps, and process improvements, and guide corrective actions where required.

Fundraising & Donor Engagement

• Lead and execute NFI's fundraising strategy across CSR partnerships, foundations, individual donors, high-net-worth individuals, and institutional grants.
• Build, nurture, and steward strategic relationships with existing and prospective donors, partners, and key stakeholders.
• Lead the development and review of donor communication materials, concept notes, proposals, presentations, pitch decks, and impact reports.
• Drive resource mobilisation and partnership development efforts in collaboration with the Chief Catalyst / Director and Board to secure sustainable funding and achieve annual fundraising targets.
• Develop and maintain a robust fundraising pipeline, monitor donor engagement and conversion efforts, and provide regular fundraising performance updates to leadership and the Board.

Communications & Brand Management

• Provide strategic oversight for NFI's communications, branding, and visibility initiatives across digital, print, media, and stakeholder engagement channels.
• Ensure consistency, quality, and alignment of organisational messaging, brand identity, and external communications with NFI's mission, values, and strategic priorities.
• Guide the development and dissemination of communication materials, including impact stories, reports, publications, donor communications, and media content.
• Oversee communication strategies that strengthen stakeholder engagement, donor confidence, public awareness, and NFI's positioning within the healthcare and development sector.
• Build and maintain relationships with communication partners, media outlets, agencies, and consultants to enhance organisational visibility and thought leadership.

Events & External Engagement

• Provide strategic direction and oversight for NFI's events, awareness campaigns, donor engagements, field visits, health camps, and flagship organisational events.
• Ensure events and external engagements align with NFI's fundraising, visibility, stakeholder engagement, advocacy, and program objectives.
• Guide internal teams, consultants, and vendors in the planning and execution of events, ensuring quality, efficiency, and effective resource utilisation.
• Leverage events and external platforms to strengthen donor relationships, partnerships, organisational visibility, and stakeholder networks.
• Represent NFI at conferences, sector forums, donor meetings, healthcare platforms, and partner events to enhance the organisation's profile and influence within the neonatal health and development ecosystem.

Administration, Governance & Compliance

• Oversee administrative and operational systems including vendor management, procurement, documentation, and organisational coordination processes.
• Ensure compliance with statutory and regulatory requirements including Section 8, FCRA, audit, and governance-related obligations in coordination with relevant specialists and teams.
• Strengthen organisational policies, records management systems, and governance processes as the organisation evolves.
• Coordinate with finance and compliance functions to ensure adherence to approved budgets, operational controls, and reporting requirements.

Financial Oversight

• Provide oversight on budgeting, financial planning, expenditure tracking, and financial reporting processes.
• Work closely with the accounts team and external auditors to ensure accurate financial management and timely completion of audits and statutory filings.
• Review budget versus actuals, cash flow updates, and financial reports for leadership decision-making.
• Support the development of grant and project budgets and ensure financial accountability across programs.
• Strengthen internal financial controls and financial governance systems to ensure transparency and compliance.

Research, Learning & Program Innovation

• Provide thought leadership for organisational learning, research, and innovation to strengthen NFI's impact and influence in the neonatal health ecosystem.
• Foster a culture of evidence-based programming by ensuring program design, implementation, and decision-making are informed by data, research, field insights, and emerging best practices.
• Guide the development of new program models, pilot initiatives, and innovative approaches in collaboration with medical advisors, program teams, and external partners.
• Identify emerging trends, policy developments, and opportunities within neonatal and maternal-child health that can inform NFI's future direction.
• Build and strengthen partnerships with research institutions, hospitals, universities, and technical experts to advance learning and evidence generation.
• Oversee systems for knowledge management, documentation, and dissemination of organisational learning.
• Encourage publication, presentation, and sharing of NFI's learnings, research findings, and program innovations.
• Support the development of research agendas, studies, assessments, and evaluation initiatives that help demonstrate impact and inform strategic decision-making.

Board & Leadership Engagement

• Coordinate preparation of operational updates, board papers, presentations, and progress reports for Board and leadership reviews.
• Work closely with the Director / Chief Catalyst and Board to translate strategic priorities into operational plans.
• Keep leadership informed of significant operational, financial, programmatic, or reputational developments requiring attention.

People & Culture Leadership

• Lead and mentor a multi-functional team across programs, operations, fundraising, and support functions.
• Build a culture of collaboration, accountability, continuous learning, and ownership
• Support performance management, team development, and organisational capacity-building initiatives.
• Guide recruitment, onboarding, and retention efforts in alignment with organisational growth needs.
• Act as a culture champion and embed organisational values into ways of working.

Requirements:

Education: Postgraduate degree in Social Work, Development Studies, Public Health, Management, or a related field.

Experience: Minimum 15 years of progressive experience in the development/non-profit sector, with at least 3 years in a senior leadership or operations role.

• Strong experience in organisational operations, program oversight, stakeholder engagement, and team management.
• Demonstrated exposure to fundraising, donor engagement, and institutional partnerships.
• Excellent written and verbal communication skills in English; proficiency in Hindi or a regional language is an advantage.
• Experience managing cross-functional teams and working in collaborative environments.

Desirable Experience:

• Prior experience in maternal and child health, neonatology, or public health programs.
• Familiarity with NGO compliance frameworks including FCRA and governance standards in India.
• Experience working with CSR partnerships, foundations, or healthcare ecosystems.
• Strong digital and systems orientation, including familiarity with CRM or project management tools.

Core Competencies:

• Strategic Thinking & Operational Leadership
• Stakeholder & Donor Engagement
• Institutional Growth & Partnership Building
• Governance & Accountability
• Financial Oversight
• Communication & Relationship Management
• Team Leadership & People Development
• Problem-Solving & Decision-Making
• Collaboration & Cross-Functional Coordination
• Research, Learning & Knowledge Stewardship
• Adaptability & Mission Alignment

Other Requirements:

• Ability to work collaboratively with internal teams, external partners, consultants, leadership, and the Board.
• Willingness to represent NFI at donor meetings, conferences, sector forums, healthcare platforms, and partner events as required.

What We Offer:

• A high-impact leadership role with the opportunity to shape NFI's next phase of growth.
• Competitive compensation benchmarked to the non-profit sector.
• A collaborative and mission-driven work culture.
• Opportunities for learning, networking, and professional growth.